Terms of Use

 

Online Private Lessons

Lesson Length
Lessons are 60 minutes, live, online via Google Hangouts or Skype with a teacher. Students are assigned study to complete on their own between lessons. They should expect to study 1 to 2 hours between meetings.

Credits
12 lessons = 1 semester.

1 semester = 5 credits.

24 lessons = full year high school credit

full year = 10 credits.

Payment

Courses (semester or full year) are purchased in full prior to the start of the first lesson.

Refunds

Once enrolled in the course, consistent sessions are scheduled to complete the course within an agreed upon time frame. LanguageBird® will set up a schedule with the student and teacher to promote consistent progress toward course completion. Once the schedule is set and lessons have commenced, there are no refunds.

Expiration of Lessons

Course lesson credits will expire one year after purchase.  It is up to the student and teacher to plan to ensure the student stays on track and completes all his/her allotted lessons each cycle.

Transferability

Lesson credits/hours are not transferable to another person.

Absences/Late Cancel

If teacher cancels a lesson fewer than 24 hours in advance or does not show up for a lesson, the student will be assigned an alternate make-up hour. To ensure accuracy, notifications of teacher cancellations or no-shows cannot be taken after 24 hours.

If student cancels 24 hours or more before a scheduled lesson, the lesson may be rescheduled.  This understandably however may set the student back in terms of their projected completion date of the course.

If student cancels fewer than 24 hours before a lesson, the lesson credit will be deducted as if the lesson had taken place. Students must purchase an additional single lesson or package of additional lessons from LanguageBird® to make up the hour toward their total course credits.

Tardiness

If student is late to a lesson, no additional time will be added to the lesson. If teacher is late to a lesson, he/she is obligated to make up that time to the student at either the end of the current lesson or at a future lesson.

If student is tardy, teacher will be obligated to wait for student for 15 minutes after the scheduled starting time of the lesson. After 15 minutes, teacher reserves the right to cancel the lesson. No credit hours will be refunded. Students must purchase an additional single lesson or package of additional lessons from LanguageBird® to make up the hour toward their total course credits.

Purchasing Extra Lessons 
Students who do not cancel and reschedule lessons with 24 hours notice, will be asked to purchase additional single lessons to make up the class they late cancelled or missed. Some students may wish to purchase additional lessons to review topics or vocabulary or gaps in their education. Contact support@languagebird.com for more details.

Homework

Students may or may not receive homework before or after a lesson. One lesson includes one hour of live instruction with a teacher whether or not homework is assigned and/or completed. Teachers are not required to correct homework outside of their lesson times with students. Students are free to ask questions and discuss homework within the lesson.

Homework for each session will be listed in the student’s course in their account on the website.

Textbook

Please see the course syllabus per language.

In addition, students will use a variety of educational resources available online: pictures, music and cultural studies related sites. These will be provided online by the teacher or in the website resource library.

Progress Checks/Class Notes

Teachers and students create a sheet of notes together reviewing the conversation from the day’s lesson. Students may access the lesson notes anytime.

Students will be given progress checks at least every five lessons by the teacher. Progress checks will be in the form of written and oral reviews of material covered during the prior sessions.

Checks are done within the 6th, 11th, 16th, and finally in the 24th hour of instruction. Teachers give immediate written feedback following the oral progress check as well as a letter grade (A-F) and record it on the student lesson notes.

Students will be emailed a Certificate of Completion with a grade (A-F) in the course at the end of the course. Or, if they choose, students will be able to elect to have a designated high school or university/college receive their grade in the course. They may request Certificates of Completion through our website form.

Course Credit

The parent and student recognizes it is their responsibility to inform their high school counselor/school official they will be taking the course with LanguageBird® and consent from the high school counselor is necessary to have the course counted toward high school graduation credits or placed on the student’s high school transcript.

High schools may add LanguageBird® courses to their University of California course list upon request and it is typical that a student need to fill out a concurrent enrollment form to turn in to their counselor.

Students may write in LanguageBird® courses and final grades on college applications and specify that LanguageBird® is a UC approved course publisher in the case their high school does not include outside courses on their transcript.

If it is not important for the student to have the course listed on their high school transcript, LanguageBird® can send the course certificate of completion directly to colleges of the student’s choice to inform the colleges they took additional courses for high school course credit. As with any course taken in high school, it is up to the discretion of the college/university to include courses in the student’s high school GPA.

Certificate of Completion of a LanguageBird Course

Certificate of Completion requests can be made through the LanguageBird® website after the course for a $5 fee to cover printing and postage. There is no charge if it is/can be sent electronically.

Confidentiality

LanguageBird® will maintain strict confidentiality of records, notes and client information and will only disclose confidential information with the express written consent of the student and their parent/guardian.

Equipment Failure
LanguageBird® is not responsible for any interruptions to live online lessons due to slowness or failure of student’s computer hardware, software, Internet connection or related technology.
In the event live, online lessons are interrupted due to slowness or failure of teacher’s computer hardware, software, Internet connection or related technology, the following actions will be taken:
Lesson will continue without video. Credits for such lessons will not be refunded.
If lesson quality is still deemed insufficient by teacher, lesson time will be rescheduled free of charge.

Liability

LanguageBird® and its employees, representatives, owners or contractors will not be held liable for any misinformation given or mistakes made by teachers, translators, contractors, employees or anyone else in/during any piece of LanguageBird’s® teaching services.

Student assumes full responsibility and liability for any consequences of his/her use or misuse of any foreign language elements (vocabulary, grammar etc.) and any information at all provided through LanguageBird’s® employees, representatives, owners or contractors.

The views and opinions expressed by teachers contracting through LanguageBird® are solely their own and in no way, represent LanguageBird’s® views or opinions.

By using LanguageBird’s® services, user hereby AGREES TO INDEMNIFY AND HOLD HARMLESS LanguageBird®, its employees, representatives, owners and contractors from any loss, liability, damage, or costs, including court costs and attorneys’ fees that user may incur due to his/her participation in LanguageBird® lessons and usage of language information from LanguageBird’s® employees, representatives, owners or contractors used outside of lessons in any context at all, WHETHER CAUSED BY NEGLIGENCE OF LanguageBird® employees, representatives, owners or contractors or otherwise, to the fullest extent allowed by law.

It is the user’s express intent that this agreement shall bind the members of his/her family and spouse, if user is alive, and his/her heirs, assigns and personal representative, if user is deceased, and shall be deemed as a RELEASE, WAIVER, DISCHARGE, AND COVENANT NOT TO SUE LanguageBird® or its employees, representatives, owners or contractors.

Students under 18 who are enrolled in LanguageBird® courses are under the consent and supervision of a parent/guardian.

Applicable Law and Enforcement
This Web site is controlled by LanguageBird® from within the State of California, United States of America. LanguageBird® makes no representation that the material on this Web site is appropriate or available for use in other locations. Any claim relating to the material on this Web site will be governed by the laws of the State of California, notwithstanding any conflicts of law principles, and the United States of America. Your use of this Web site does not subject LanguageBird® to judicial process or the jurisdiction of courts or other tribunals in your jurisdiction or location. Any part of these terms and conditions that is unlawful, void or unenforceable will be deemed severable and will not affect the validity or enforceability of the remaining provisions.

Effective Date
These terms of use were updated on August 8, 2017.